Terms and Conditions
Effective Date: April 2025
Welcome to Chilli Bay, your destination for refined crystal jewelry and luxury lifestyle pieces. By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, we kindly ask that you refrain from using our site or services.
About Us
Chilli Bay is a premium online boutique offering curated crystal jewelry, artisanal décor, and elegant accessories that blend emotional resonance with timeless design. These terms govern all purchases, interactions, and services provided through our website.
Eligibility & Site Use
By using this site, you confirm that you are at least the legal age of majority in your jurisdiction, or you have obtained the necessary consent to allow any minor dependents to use this site under your supervision.
You agree not to:
- Use the website for unlawful, abusive, or fraudulent purposes
- Violate any applicable intellectual property or data protection laws
- Upload viruses, spam, or malicious code
- Disrupt the security or integrity of the website
We reserve the right to restrict or terminate access to our site at our sole discretion.
Product Information
We strive to provide accurate, up-to-date information regarding all Chilli Bay offerings. However, we cannot guarantee that:
- Colors displayed on your screen will perfectly reflect the physical product
- All products will be in stock at all times
- All descriptions and prices are completely free of typographical errors
We reserve the right to modify, update, or discontinue any product without prior notice.
Orders & Payments
All prices are listed in [USD/EUR], inclusive of applicable taxes unless stated otherwise. We accept secure payments through trusted gateways using major credit and debit cards.
Once your order is confirmed, a detailed receipt will be sent via email. We reserve the right to cancel orders in cases of:
- Suspected fraudulent activity
- Pricing or stock availability errors
- Non-compliance with our terms
Shipping & Delivery
Please refer to our full [Shipping Policy] for details on delivery times, international shipping zones, and related fees.
Note: Delivery timelines may vary due to customs processing, weather conditions, or carrier delays, which are beyond our control.
Returns & Refunds
Our goal is to ensure your complete satisfaction. For eligibility, procedures, and return windows, please review our full [Return & Refund Policy].
Intellectual Property
All content on this site—including product photography, logos, text, design elements, and trademarks—is the property of Chilli Bay and is protected under global copyright and trademark laws. Use of our content without express written permission is strictly prohibited.
Third-Party Links
Our website may contain links to third-party websites. These are provided for convenience only. We are not responsible for their content, accuracy, or privacy practices. Accessing such sites is done at your own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, Chilli Bay shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the site or from the purchase of our products.
Changes to These Terms
We may update these Terms and Conditions as needed. Continued use of the website following any changes constitutes your acceptance of the revised terms. The latest version will always be available on this page.
Governing Law
These Terms and Conditions shall be governed and interpreted under the laws of the State of California, United States. Any disputes arising from these terms shall be resolved in the courts of California, United States.
Contact Us
For any inquiries regarding these Terms and Conditions, please feel free to reach out to us at:
📧 support ChilliBay@163.com.
🌐 https://chillibay.online/